Modernisation Is at Root of Bitter Postal Dispute ; As a Second Wave of Postal Strikes Gets Under Way Today , Business Reporter Louise Psyllides Takes a Look at the Two Sides of the Dispute

Sentinel, The; Stoke-on-Trent (UK) › October 30, 2009

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Summary

STOP anyone in the street and the chances are they will have an opinion on the national postal strike.

Business owners say it is costing them millions of pounds, while some workers in other sectors say posties should consider themselves lucky to be in a job at all, given the economic climate.

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Extract

Modernisation Is at Root of Bitter Postal Dispute ; As a Second Wave of Postal Strikes Gets Under Way Today , Business Reporter Louise Psyllides Takes a Look at the Two Sides of the Dispute

There is no doubt the men and women who work for Royal Mail have the power to cause big problems all over the country - but how did it come to this? The ugly dispute has its roots in "modernisation", Royal Mail's efforts to improve efficiency.

Bosses argue the changes are desperately needed - the amount of mail being sent is falling by about 10 per cent every year and Royal Mail is facing increasing competition from private firms.

But the Communication Workers' Union (CWU) says the changes, which include axing jobs, pushing back deliveries and increasing workloads, are being pushed thro...

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